Senior Operations Manager

Reference Number: *FILLED*
Location: Northern Washington

The Skagit Hydroelectric Project is located in northwestern Washington, in the center of the beautiful North Cascades.  The administrative operations of the project are run out of Newhalem, WA. The Skagit Hydroelectric Project consists of four dams which generate about 20% of the electricity for Seattle City Light customers: Gorge, Diablo, Newhalem Creek and Ross.  This position reports to the Director of Power Production.


Provide senior leadership and direction for the 840 MW Skagit Hydroelectric Project. This includes full responsibility for operations/maintenance and warehouse functions.  The project consists of four hydroelectric dams and powerhouses: Ross, Diablo, Newhalem Creek and Gorge.  This position will provide oversight for all functions of the plants in addition to coordination of support activities provided by Seattle-based engineers, project managers and skilled trades.

  • Manage, lead and oversee ongoing operations/maintenance of these plants and two company towns (Newhalem and Diablo), project design for capital and maintenance work, construction, warehousing and license compliance and involvement in community affairs.
  • Provide management and leadership direction to approximately 90 FTE’s, with up to 10-20 additional seasonal employees that are engaged in the operations, maintenance, warehouse, and hospitality (food service & lodging) activities at the Skagit. 
  • Oversee the operations of the Skagit Tours, Skagit General Store, Gorge Inn and housing accommodations.
  • Manage, monitor and administer human resource policies/programs that align with utility-wide practices to recognize diversity and commitment to racial and social justice.
  • Administer labor contracts fairly and consistently, respond to grievances in a timely and appropriate manner.
  • Serve as a local/regional representative with local, state and Federal agencies that operate in the Skagit area which may include participation in local/regional and community forums in support of socioeconomic initiatives, recreation planning, security and emergency management, industry best practices and related activities.
  • Serve on and provide support to Citywide or department strategic oversight councils.
  • Provide support to Citywide or departmental strategic oversight as assigned by Council.
  • Responsible for a budget of approximately $17.3 million for operations and capital projects.
  • Serve as a key member of the Power Production management team of Seattle City Light.
  • Promote organizational change and advocate for management initiatives.




A Bachelor’s degree in engineering, industrial technology, or a related technical field.  The candidate must have five years of high level management and leadership experience in mechanical and industrial technology or related area of responsibility, including experience as a manager or supervisor with increasingly higher responsibility for daily operations and oversight of a large, complex organization. Experience managing represented employees. A working knowledge of work management systems, long term maintenance planning and resource scheduling. In-depth knowledge of Mechanical and Industrial Technology. Ability to actively promote, support and manage key strategic Citywide initiatives, including those related to fair and equal employment, diversity and justice in the workplace. Proven track record in coaching, counseling and developing employees of diverse backgrounds. Working knowledge of Federal and State regulations such as OSHA, WISHA and NEMA specifications, the NESC and WAC (Washington Admin Code) 296-45 (Safety Standards for Electrical Workers).


Electric Utility experience highly preferred. Ability to provide leadership in an environment of change; willingness to make difficult and challenging decisions. Demonstrated knowledge and experience in work management and organizational change. Skilled in developing and managing complex and large budgets. Skilled in making decisions independently related to policies and procedures, employee issues, injuries and safety. Experienced in managing workgroups with 85+ employees. Experience in dealing with government agencies at the Federal, state and local level and dealing with issues associated with living and working in small, remotely located areas. Skilled in developing and implementing work management systems and practices. Demonstrated written and oral communication skills.